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FAQ for the 2009-10 NEW School Sponsored Insurance Plan

Why did the University change our student health insurance?

Why was Aetna chosen to be the new provider for graduate student health insurance?

What are the rates for the new plan?

What are the options for spouses of students?

What is their policy on Pre-Existing conditions?

Does Aetna have a 3-month supply mail plan?

Am I covered if I need healthcare in Massachusetts?

What is the term of the plan?

What are the costs of prescriptions?

Do you offer a dental plan?

Is there a way to see what the dental plan will cover?>

When can a person buy the dental plan?

Is there a way to see what the vision plan or discount plan will cover and the cost associated with it?

“If we go to Health Services, do we have to pay 20% plus deductible?”

If Health Services refers a student to a specialist, do we have to pay 20% of the costs?

Do we have to pay our percentage amount (co-insurance) at the time of service to off campus providers?

How will this plan help with alternative medicine (massage therapy, chiropractic services, acupuncture…?

How does the deductible work?

Do prescription co-pays apply to the $200 deductible?

Is maternity treated same as any other illness?

Does the new health plan have catastrophic coverage?

Why are the family plans so expensive?

Academic Year Hours

Walk-In Clinic: Open 24/7
Physician: 9:00 a.m.–5:00 p.m.
Pharmacy: 8:00 a.m.–6:00 p.m.