FAQs—Pharmacy and Medications
How do I get a new prescription filled?
Bring your prescription and your student ID to the pharmacy or have your physician from home telephone 574-631-6574 or fax 574-631-3874 a prescription for you. (Note that some prescriptions may not be faxed or phoned due to legal restrictions.)
Do you need to know if I am allergic to any medications?
Yes, it is very important that you inform us of any medication allergies or sensitivities or any pertinent medical conditions, e.g. diabetes.
How long are prescriptions valid?
Prescriptions for most medications are valid for one year from the date they were written or until the refills run out. Prescriptions for controlled drugs, except Schedule II drugs, are valid for six months from the date they were written or until refills run out, with a maximum of five refills. Prescriptions for Schedule II drugs may not be telephoned, faxed, or refilled.
How can I pay for my prescription?
We usually place prescription charges on your student account. However, we can also accept cash or check. We do not take Domer Dollars or credit cards.
How do I obtain a refill on my prescription?
If the prescription was originally filled at the University Health Services pharmacy and your physician authorized refills, call us at 574-631-6574. You may also email us at uhsrx@nd.edu: uhsrx@nd.edu with the name or prescription number from your container. After hours, you may leave a voice mail message with your name, telephone number, and the name of the medication or the prescription number from the container. In most cases, prescriptions may be picked up the next business day.
If no refills remain on your prescription from your physician from home, please call that office first for a refill request and give them our phone number: 574-631-6574 or fax number 574-631-3874.
What if my prescription was filled at another pharmacy?
Bring in the medication container, and we will call the pharmacy to transfer the prescription to UHS pharmacy. Alternately, you may call or bring us the pharmacy name, phone number, and prescription number or name of the medication. There must be valid refills in order for us to transfer a prescription. In most cases prescriptions will be ready that day.
What are the busiest times of day?
The pharmacy is busiest between 9:00 a.m. and noon and between 2:00 p.m. and 5:00 p.m. We do make every effort to minimize your wait. However, you may wish to plan ahead by calling in refills to 574-631-6574 during business hours and after hours.
May I speak with a pharmacist?
There is a pharmacist on duty any time that the pharmacy is open. You may speak to the pharmacist in person or by telephone at 574-631-6574. We encourage your questions.
Can someone else pick up my medication for me?
Yes, as long as you call us ahead to tell us the name of the person who will be picking up your prescription. They must also bring your ND student ID with them at the time of pickup. This is necessary for protection of your privacy.
Do you accept my prescription insurance?
The only prescription insurance that we are able to process is the ND School Sponsored Insurance If you have other prescription insurance, we will provide you with a detailed receipt for filing with your insurance carrier for reimbursement.
If you are not certain that your insurance will honor prescriptions filled at the Notre Dame pharmacy, please check with your insurance carrier prior to having prescriptions filled. Their phone number is on your prescription card.
Do you fill prescriptions for Accutane?
Yes, we can fill your Accutane prescription. However, there are several conditions that must be considered. First, some prescription plans may require that you use only the generic and that you must have it filled at only certain pharmacies. Because this medication is so expensive, the UHS pharmacy will not fill your Accutane prescription until you have checked with your insurance company for its restrictions. We do not want you to have a large, non-reimbursable charge on your student account. Second, there are strict prescribing and dispensing regulations through the iPledge program. You must be enrolled, and you must bring your card with your prescription to the pharmacy. In some cases, you may be asked to logon to the website before the prescription may be filled. Prescriptions must also be picked up within seven days. Make sure that you are familiar with the program and its regulations. We cannot make any exceptions to these rules. If you have questions, please ask.
How much will my prescription cost with the School Sponsored Insurance Plan?
Generic prescriptions will cost up to $5 for a one-month supply. Brand name drugs will cost up to $25 for a one-month supply. However, if a brand name drug is dispensed when a generic drug is available, the cost will be up to $35 for a one-month supply.
How can I get my new prescription filled if the UHS pharmacy is closed?
After hours, you may take your prescription to any off-campus pharmacy. If you are enrolled in the Notre Dame school-sponsored insurance plan, present your insurance card to the pharmacist off campus and they will fill your prescription. You will pay 100% of the price for the drug. Then submit the receipt(s) to Aetna Student Resources for reimbursement:according to plan for “Out of Network Services”. If you are on another insurance plan, you should contact them to confirm how your plan works.
If I am enrolled in the Notre Dame-sponsored health insurance, how can I get my prescription filled after graduation?
Before graduation, with enough valid refills we can supply you with medication until the end of the insurance period. If you need prescriptions after graduation and you are still living in South Bend, we will still fill your prescriptions only through Aug. 14. However, you must pay cash for the co-pays. If you have moved away from South Bend, you may use your insurance card and pay for the co-pays. We cannot mail prescriptions to you after graduation.
Do you sell non-prescription medication?
Yes, we stock a variety of non-prescription (OTC) medications, including cough and cold, pain relievers, sunscreens, and topical antibiotics. We can charge these items to your student account, or you may pay for them with cash or by check. We do not take Domer Dollars or credit cards.
