FAQs, Appointments, Etc.

Answers to questions you’ll probably have at some point.

  • You need to make an appointment to see us. Call 574-631-7497 to set up an appointment.
  • We don’t need to call your parents unless you’re under 18. If you’re over 18, you have the right to medical confidentiality and we won’t release any information without your written consent.
  • Student medical services are confidential. In accordance with Indiana state and federal laws governing privacy, University Health Services (UHS) will not share a student’s information outside of the health care community without a student’s express permission. However, in the event of an emergency, a family member or guardian will be notified promptly if a student is in immediate danger or admitted to a hospital or other health care facility.  
  • Read About Patient Rights and Responsibilities.
  • There is no cost for an evaluation by a nurse or provider, however there will be charges for supplies, medications, and special procedures, which will be billed to your student account. View "Billing Information." 
  • The Student Health Center is located in Saint Liam Hall, just northeast of the Administration Building, #1035b on the campus map. Call Security at 574-631-5555 if you need transportation to Health Services.
  • You can obtain a copy of your medical records by signing a Medical Information Release Form, 162k PDF at the Health Center indicating to whom you want to release the information, and which part(s) of your record you would like released.  
    • Recent grads can fax a completed copy of the release at us at (574) 631-6047.  In your fax cover sheet, please indicate the specific records you want and give a fax number or home address where you would like them sent.  Please note that email is not considered a secure form of data transmission so we typically don't email medical records.
    • More questions about obtaining your medical records? Email us: medicalrecords@nd.edu 
  • We are able to assist in the continued medical care of students with chronic conditions or special medical concerns. Your records will be reviewed by our medical director, and we will work with you to refer you to the appropriate specialists in the South Bend area. Contact Cindi Schwartz, RN, Assistant Director of Clinical Operations, at 574-631-8661.

Other Helpful Links